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FAQ

Questions, Answered

Bay sizes, wash times, memberships and how to pay.

Frequently Asked Questions

Everything You Need to Know

  • Touch-free wash technology uses high-pressure water and specially formulated wash chemistry to clean your vehicle without brushes, cloths or other wash materials touching it. This makes it one of the safest ways to help protect your vehicle's finish. At Elite Express Wash, there are also no tracks or belts — you simply drive into the wash bay, put your vehicle in park and let our equipment do the work.

    Our state-of-the-art touch-free equipment and professional-grade wash chemistry are designed to work together as a complete system. Together, they provide a high-quality wash without the swirls and scratches that may be caused by friction washes. The result is a great wash experience you can feel confident about every time you visit.

  • We designed Elite Express Wash to accommodate a wide range of vehicles — from everyday cars, SUVs and pickup trucks to lifted trucks, dually pickups and high-roof vans.

    Both wash bays accommodate vehicles up to 27 ft long and 8 ft wide. Bay 1 has a maximum height of 8 ft, while our high-clearance Bay 2 accommodates vehicles up to 9 ft 8 in tall.

    Vehicles with ladder racks are welcome as long as the vehicle and rack remain within our posted height, width and length limits. Ladders and other equipment must be properly secured and remain completely within the confines of the vehicle.

    We cannot accommodate vehicles with snow plows or trailers.

    Not sure if your vehicle will fit? Call or text 989-373-7471 and we'll be happy to help.

  • Yes! We offer fleet programs for businesses of all sizes, whether you have a few vehicles or a larger fleet. We'll work with you to create a program that fits your business and wash needs.

    Learn More About Fleet Accounts

  • A monthly membership pass makes it easy and affordable to keep your vehicle clean year-round. Members can wash up to 15 times per month, save up to 85% compared to purchasing individual washes, and receive unlimited use of our vacuums & tire inflator.

    Have more than one vehicle? Add up to 2 additional vehicles to your plan and receive 40% off the regular monthly pass price for your second and third vehicles.

  • We offer Gift Membership Passes for 1 to 12 months. Gift passes include all the same benefits as a regular membership and are a great way to give someone a clean vehicle all year long.

    You'll need the recipient's mobile phone number and can choose the date you'd like their pass to become active. After purchase, you'll receive a gift certificate by email that you can print or forward to the recipient.

    Gift passes do not automatically renew. At the end of the gift period, the recipient can choose whether they'd like to continue their membership.

    Purchase a Gift Pass

  • We offer three wash options to fit your needs. Visit our Wash Pricing page to view current pricing and what's included with each wash.

  • Elite Express Wash is located at 7360 Gratiot Road in Saginaw, right next door to Tony's Restaurant.

  • You can use your monthly membership pass at our wash bays without the app, but to take advantage of all your membership benefits, you'll need to download the My Wash Membership app.

    The app is required to access your unlimited vacuum & tire inflator use. Don't have the app yet? Download here

  • Washes take around 3 minutes, depending on the wash you choose and the size of your vehicle. Once your wash is complete, you'll have 60 seconds of dryer time as you drive forward through our dryers.

  • Yes! Elite Express Wash is open 24 hours a day, 7 days a week, so you can wash your vehicle whenever it's most convenient for you.

    Our goal is to be open and operational every day, but there will be times when we need to temporarily close due to extreme cold weather. After all, this is Michigan! :)

  • Our wash bays are cashless. We accept Visa, Mastercard, Discover and American Express, along with contactless payments. Vacuums are free for members; non-members can pay with cash at the vacuum stations.

Still have a question?

Send us a note and we'll get back to you. Running a fleet? Head to fleet accounts instead.

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